The Role of Chatbots in Customer Service: Enhancing the User Experience
In today’s fast-paced digital world, businesses are constantly seeking innovative ways to improve customer service and enhance the overall user experience. One technology that has emerged as a game-changer in this regard is chatbots. These AI-powered virtual assistants are revolutionizing the way companies interact with their customers, providing instant support and personalized assistance round the clock. Understanding Chatbots Chatbots are computer programs designed to simulate human conversation, allowing users to interact with them via text or voice commands....