The Rise of Micro-Moments: Meeting Customer Needs in Real Time
In today’s fast-paced digital world, consumers are more connected than ever before. With smartphones and other mobile devices at their fingertips, people expect instant access to information, services, and products. This shift in consumer behavior has given rise to what marketers refer to as “micro-moments” – brief instances when individuals turn to their devices to fulfill an immediate need or desire. What Are Micro-Moments? Micro-moments are the small, intent-driven actions that consumers take when they want to learn, do, watch, or buy something....